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Fraud Prevention & Security

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What is a Merchant Account?

A merchant account is an intermediary account that captures and holds funds generated from Credit Card and Debit Card Sales. From there, they are released to your business’s bank account.

What is a payment gateway?

A payment gateway works with your shopping cart to collect payment details from your customers. The gateway securely transmits the card information through our processor and we generate an “approved” or “declined” message in real time. This is how you connect your website, your customer’s payment method and all the involved financial institutions.

What payment methods can I accept through PSiGate’s Payment Gateway?

PSiGate’s Payment Gateway supports the following payment methods:

  • VISA
  • VISA DEBIT
  • MASTERCARD
  • AMEX US
  • AMEX CANADA
  • Interac Online
What currencies can I accept through PSiGate’s Payment Gateway?

You can accept payments in Canadian and US Dollars.

What currencies can I accept through PSiGate’s Payment Gateway?

You can accept payments in Canadian and US Dollars.

How do I get set up with PSiGate?

You can apply online for one of our packages or you can contact us for more details or to build a custom plan.

How long does the process take?

It usually takes 24-48 hours to review your application. An underwriter will contact you to discuss your application and take you through the next steps in the set up process.

What supporting documentation do I need to provide to get set up?

You will need the following documentation:

  • Your company’s business registration/license or Articles of Incorporation
  • An embossed VOID cheque for a business bank account for each currency you require
How do I confirm that my shopping cart integrates with PSiGate’s Payment Gateway?

Please click here to review a list of the top shopping carts that we integrate with. If you are using another shopping cart, or creating a custom solution, please contact us to discuss the procedure for integration.

Do you service businesses outside of North America?

PSiGate works with thousands of businesses in Canada and the United States. Unfortunately, we are unable to service businesses that are registered outside of North America at this time.

I am a Canadian merchant and I already have a merchant account, can I use PSiGate’s Gateway?

Yes! PSiGate is compatible with most Canadian Merchant Accounts. Please contact us today to find out if your merchant account is compatible and for a free “Gateway-Only” quotation.

I am a US merchant and I already have a US merchant account, can I use PSiGate’s Gateway?

Yes! Just ensure that your merchant account can be processed through one of the following:

  • FDMS Nashville (ENVOY)

Better yet, contact us today to learn about our aggressive rates for US merchant accounts.

What types of business are prohibited?

The following types of businesses are prohibited:

  • Pornographic /Adult material
  • Alcohol, Illegal Drugs, Tobacco, Nicotine
  • Drug Paraphernalia
  • Firearms and Ammunition Sales
  • Collection agencies or firms involved in recovery of past due receivables.
  • Online Gambling
  • Multi-Layered Marketing Program Sales
  • Offshore/Remote IT Tech Support Companies
  • Any service providing peripheral support of illegal activities.

Our company has a support team available 24 hours a day, 7 days a week to help users solve any problems they may encounter when using our system